Monday, November 1, 2010

17. Aggression

Definition:
from http://nymag.com/daily/entertainment/2009/10/26/madmen1.gif
Verbal or physical acting out in a destructive, threatening or violent manner.
Causes:

A PAST HISTORY OF VIOLENCE AND AGGRESSION IS A PREDICTOR OF AGGRESSION
SUCCESSFUL LIMIT SETTING
Keep it simple:

  • Watch non-verbal behaviour
  • Provide room for the person so they don't feel crowded
Give choices:

Lower Stimulation:

  • Turn off radio and tv and stereo
  • Reduce room lights
  • Have one person appointed as spokesman
  • Have only 2 others in the room with you
Be Clear:

Enforceable:

Reasonable:

  • Be calm, factual, non-punitive
  • Target only important issues
  • Don't remind them of all the things they've done wrong in the past
  • Maintain safety
  • Avoid making it a public issue (don't discuss in front of a lot of other people)
  • Consider if the person will be able to follow through with what you've discussed
  • from http://i12.photobucket.com/albums/a210/JRuff/Art/smiley-big-speak.gif
  • Have a plan ahead of time if you can
  • After the incident, when the person is calm and able, discuss what happened and what changes might be made in the future to prevent a repeat

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